If you have any doubts about your product, you need help or support in using it – we are always at your disposal. Contact us in a private message on Facebook, Instagram or write an email to service@muuvo.eu. The warranty on our products is valid for 24 months from the date of purchase. Complaints are done in the door to door system. It’s best to contact our service directly at + 48 507 98 38 29 / service@muuvo.eu. The service will order a courier who will pick up the damaged item or the entire stroller from you and deliver it immediately after the repair. Damage repair takes maximum of 14 days. We also consider complaints via private messages on Facebook and Instagram.

The service is always at your disposal

Do you doubt whether your product needs repair? Write to us on Facebook or contact our service directly. Briefly describe your problem, if possible attach a photo. We will review your request as soon as possible. Remember that our products have a 24-month warranty. The warranty does not cover mechanical damages.

MUUVO strollers have been designed for both children and parents – your comfort and safety are the foundation for us. Designing our products, we mainly focus on solid wheels, modern suspension systems, comfortable shock absorbers, powerful brakes, compact frames, easily adjustable handles, seats and footrests. Our products are more than a guarantee of comfort and mobility, they are a good design and security as well. Quick and Flex strollers have passed the European safety standard EN 1888: 2012. Recently, Quick has also got a positive test result on the prEN-1888-2: 2018 norm, which increased the maximum weight of the transported child to 22kg. All fabrics in our strollers are impregnated and have UV50 + protection, thanks to which they will protect your children against harmful sun exposure all year round.