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Frequently Asked Questions

Up to how many kg is it possible to use a carrycot?

Carrycot carries up to 9kg and pushchair up to 22kg.

How many inches are Quick's wheels?
10 on the back and 7.5 on the front
Is it possible to install inflatable wheels in MUUVO strollers?

No. There are inflatable wheels available for MUUVO strollers, only gel. They have the driving features of a pumped wheel with proper pressure. Their advantage is the reliability (failure-free) – it won’t get puncture.

What are the differences between Quick 2018 and 2019?

Thanks to your suggestions, we introduced the following changes in 2019:
BASKET: In the 2018 version, the basket is more built-up and mounted on the front zippers, while in the new version it is on the hooks. They are stronger than zippers (we know that they have to hold a lot), the basket has also the easier access from the front.
WHEELS: In the 2018 version wheels were rubber and smooth, while in the 2019 version they are gel and  remould.
LOGO: In the 2018 version, the logo on the side of the frame was in the form of a glossy sticker, while in the 2019 version the logo is printed matte.
STROLLER BOOTH: we changed the sewing around the backrest regulator, now the fabric does not fall under it, thanks to that the regulation is smoother. It was also possible to enlarge the window in the booth.

Is the complaint carried out directly by MUUVO or through the store where the purchase was made? How to send the stroller for repair?

The warranty is valid for 24 months. Complaints are made in the door to door system. It’s best to contact our service directly at + 48 507 98 38 29 / service@muuvo.com. The service will order a courier who will pick up the damaged item or the entire stroller from you and deliver it immediately after the repair. 

What safety certificate does Quick have?
The stroller has passed the European safety standard EN 1888: 2012. Recently, the stroller has also got a positive test result on the prEN-1888-2: 2018 norm, which increased the maximum weight of the transported child to 22kg.
What materials is the Quick stroller made of?
The construction is aluminum, while the fabrics are made of the latest version of synthetic fiber. These materials don’t cause allergy, have high air permeability, are resistant to solar radiation (we used an additional UV50 + filter) and are also very durable. The handle and bumper in the stroller is made of eco-leather, which has passed the tests for the content of harmful chemical compounds – no harmful compounds were detected in it.
What detergent can be used to wash materials so as not to destroy them?